Policies & trust

Terms of Service

The rules for creating, purchasing, publishing, and sharing a personalized song gift with Your Song Gift.

Effective 2026-08-11 · Version 1.2

These Terms of Service ("Terms") govern your use of the Your Song Gift website and personalized song gift services (the "Service"). Your Song Gift is the customer-facing name of the Service.

Please read these Terms and our Privacy Policy before using the Service. By creating an account, purchasing credits, requesting a generation, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 18 years old and legally able to enter into a contract. If you use the Service for an organization, you confirm that you have authority to bind it to these Terms.

The Service uses Google OAuth for account access. You agree to provide accurate account information, protect your Google account and active sessions, and promptly report suspected unauthorized access through our Contact page or at contact@yoursonggift.net. You are responsible for activity performed through your account unless applicable law provides otherwise.

Accounts and credits are personal. You may not sell, transfer, lend, or share an account or attempt to move credits between accounts.

2. The Service

Your Song Gift helps you turn a personal story into an English-language personalized song gift. The creation journey may include a structured Song Blueprint, editable lyrics, one Version 1 music generation, an optional separately charged Version 2, selection of a final version, publication of a shareable gift page, and an MP3 download for the selected song.

The Service is an immediately delivered, intangible digital service. It depends on third-party infrastructure and AI services, including Cloudflare, OpenRouter and approved model endpoints, Replicate, and MiniMax Music. Availability, processing time, and output quality may be affected by those providers.

The Service is a personalized gift product, not a professional music-production studio, rights-clearance service, or source of legal, medical, financial, or other professional advice.

3. Your inputs and responsibilities

You retain any rights you already have in the story, names, feedback, lyrics edits, and other material you submit ("Inputs"). You grant us a limited, non-exclusive license to host, copy, process, transmit, adapt, and display Inputs only as reasonably needed to operate, secure, improve, and support the Service, create the requested output, publish a gift at your direction, investigate reports, and comply with law.

You are responsible for your Inputs and for having the rights, consent, and lawful basis needed to use information about a recipient or any other person. Do not submit unnecessary sensitive information, confidential material you are not authorized to disclose, third-party full lyrics, reference songs, or content that requests imitation of a named artist or real person's voice.

You must review the Song Blueprint, confirmed facts, lyrics, title, and generated song before publishing or sharing them. The sender name and gift message are presentation content and are not sent to the music-generation model.

4. AI-generated output and license

Blueprints, lyrics, music, titles, and other generated material are created with AI ("Outputs"). Outputs may be inaccurate, incomplete, unexpected, non-unique, or similar to material generated for someone else. We do not promise that an Output is copyrightable, fully original, non-infringing, error-free, or suitable for a particular purpose.

Subject to these Terms, payment or valid promotional-credit settlement, and any rights made available by our AI providers, we grant you a personal, non-exclusive, non-transferable license to use your selected final song as a personal gift, play it through the gift page, download the creator MP3, and share the gift privately or on personal social channels.

The MVP license does not include commercial advertising, paid promotion, broadcast, resale, sublicensing, music distribution, training another AI model, or a guarantee of copyright ownership or exclusivity. Contact us before any use outside the personal gift and personal sharing scope. Provider terms and applicable law may independently limit how an Output can be used.

We retain all rights in the Service itself, including its software, interface, branding, templates, and systems. No right to our Service or third-party models is transferred to you.

5. Gift publication, sharing, and downloads

Choosing the final Version 1 or Version 2 publishes the gift in the same action. There is no separate gift-draft checkout or later unlock fee. A successful, credit-settled song is available for selection, gift publication, creator MP3 download, and authorized playback without another debit.

Published gifts use a high-entropy public link and are marked noindex, nofollow by default. Anyone with the link may be able to view, play, copy, or reshare the gift content. Search-engine directives do not make a link confidential. You are responsible for sharing the link with appropriate people and for obtaining any permission needed to publish another person's name or story.

Creators can revoke or delete a gift, and recipients can report one. Revocation stops new public access; deletion begins the applicable retention and cleanup process. We cannot delete a file someone already downloaded or a copy made outside our control.

6. Credits and generation charges

6.1 One-time credit packs

The Service uses one-time credit-pack purchases. We do not offer subscriptions, recurring billing, or automatic top-ups. Available packs and prices are shown on the Pricing page and at checkout. A purchase authorizes a single charge for the amount and currency displayed at checkout, including applicable taxes where shown.

Credits are a limited, revocable license to access eligible Service features. They are not money, stored value, property, or a transferable financial instrument; they cannot be exchanged for cash or moved to another account.

Purchased credits expire exactly 366 days after the verified payment event credits them to your account. Promotional credits expire 30 days after grant. The Wallet shows the authoritative balance and exact expiry dates.

6.2 Generation pricing and reservations

A credit does not permanently equal one song, version, or generation. We show the exact model-priced credit cost immediately before each user-visible music generation and require your acknowledgement. That cost may change for future requests as approved models and pricing change. A lazy Version 2 is a separate user-requested generation with its own displayed charge.

We reserve credits once when a generation starts. Internal technical or quality retries for that same user-visible version do not create another debit. If any attempt produces a reviewable song, the reservation is consumed once. If bounded processing ends without a reviewable song, the reservation is released in full. If an allocated credit expires while processing and is later released, it becomes expired rather than available again.

Blueprint and lyrics generation do not consume credits. Promotional credits remain subject to their displayed grant, expiry, and eligibility rules.

7. Payment and refunds

7.1 Payment processing

Checkout is handled by the approved payment processor or merchant of record identified in the checkout. Our approved integrations include Creem and Waffo Pancake. The provider handles full payment-card details; we do not store your full card number.

Only a verified payment-provider webhook grants purchased credits. A checkout success page or browser redirect is not proof of payment. If confirmation is delayed, the Service may show a pending or reconciliation state until the verified event is processed.

7.2 Refund policy

You may request a refund through Contact → Request a refund within 14 days after purchased credits are credited to your account. Only the remaining unused credits from that purchased lot are eligible. The maximum refundable amount is calculated pro rata:

original order amount × remaining refundable purchased credits ÷ originally granted purchased credits

The result is rounded once to the currency's minor unit and cumulative refunds cannot exceed the original order amount. Promotional credits, consumed credits, expired credits, and credits held by an unresolved generation reservation are not refundable. Held credits can be assessed after the reservation is consumed or released.

Submitting a request does not guarantee or automatically execute a refund. An operator reviews the request, and only the applicable provider's verified refund event removes credits from the ledger. A normal refund of unused credits does not revoke a song already funded by consumed credits. Your mandatory refund, withdrawal, or consumer rights under applicable law are not limited by these Terms.

For a duplicate or incorrect charge, use the Contact page or email contact@yoursonggift.net and reference the affected purchase. A formal refund request must still be submitted through Contact → Request a refund so eligibility can be checked against your account. Payment, missing-credit, duplicate-charge, and refund requests are acknowledged within one business day. Processing time for an approved refund depends on the payment provider and your financial institution.

7.3 Chargebacks and payment disputes

Please contact us before filing a bank dispute so we can investigate a suspected billing error. A verified chargeback may freeze purchases and generation, revoke unused credits from the disputed purchase, trace credits consumed from that purchase, and revoke affected song, gift, playback, and download access. Credits and songs funded from unrelated lots are not affected by that dispute.

8. Acceptable use

You may use the Service only lawfully and within the personal song gift scope. You must not use, attempt to use, or help another person use the Service to:

  • submit or generate illegal, fraudulent, defamatory, threatening, hateful, harassing, or exploitative content;
  • sexualize minors or create content that violates child-safety laws;
  • impersonate a real person, clone or imitate a real voice, create deceptive deepfakes, or falsely present AI output as authentic human performance;
  • imitate a named artist, upload a reference song, reproduce third-party lyrics, or infringe copyright, trademark, publicity, privacy, or other rights;
  • disclose another person's highly sensitive or confidential information without authorization;
  • distribute malware, phishing material, spam, or tools for cyberattack;
  • bypass access controls, rate limits, credit rules, security features, or payment safeguards;
  • scrape or harvest Inputs or Outputs at scale, resell access, or use the Service or its Outputs to train, fine-tune, benchmark, distil, or develop a competing AI or machine-learning system;
  • interfere with the Service or providers, submit false reports or refund claims, or engage in payment abuse; or
  • violate any applicable law, regulation, sanctions rule, or card-network rule.

We may block an Input, generation, gift, or account where reasonably necessary to enforce these rules or protect a person, provider, payment network, or the Service.

9. Term, suspension, and termination

These Terms remain effective while you access or use the Service.

We may suspend or terminate access, revoke a gift, or remove content if you materially breach these Terms, create safety or rights risks, engage in fraud or payment abuse, or if law or a provider requires us to act. We may preserve evidence as described in the Privacy Policy even after public access stops.

If you breach these Terms, you remain responsible for activity conducted through your account and for obligations that arose before suspension or termination. You must stop the prohibited use and reasonably cooperate with account-security, rights, fraud, payment, refund, or dispute investigations. Suspension or termination does not erase an authoritative order, credit-ledger entry, refund, reversal, dispute, or other obligation already created under these Terms.

You may delete eligible drafts or gifts through the available product controls and may request account assistance through the Contact page. Deletion is subject to active generation, credit, refund, dispute, fraud-prevention, legal-hold, and recordkeeping requirements.

When access ends, your right to start new use of the Service ends, but eligible refund requests and the treatment of purchased credits continue to follow Sections 6 and 7 and applicable law. Termination does not create an automatic refund or change a purchased credit's approved expiry rule. Promotional credits have no cash value. If we discontinue a paid feature for reasons unrelated to your breach, we will handle remaining purchased credits in accordance with applicable law and the then-current notice.

Sections that by their nature should continue after termination—including provisions about Inputs and Outputs, payments, refunds, disputes, acceptable use, disclaimers, liability, retained records, and general terms—remain effective to the extent permitted by law.

10. Service changes and availability

We may change, suspend, or discontinue features, supported providers, credit costs for future operations, or eligibility rules. We will not retroactively add a debit to a generation already settled under its confirmed price. We do not guarantee uninterrupted availability, a specific processing time, or that a generation will succeed.

Reasonable maintenance, provider failure, network conditions, content safeguards, or reconciliation may delay or prevent delivery. The Service's persisted status and credit ledger, not a browser message or provider response, determine the authoritative result.

11. Disclaimers

To the maximum extent permitted by law, the Service and Outputs are provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and title where those warranties may lawfully be disclaimed.

AI Outputs can contain errors and should not be relied on as professional advice or as proof that facts, rights, or permissions have been verified. You are responsible for reviewing Outputs and deciding whether and how to share them.

Nothing in these Terms excludes a warranty, remedy, or consumer right that cannot legally be excluded.

12. Limitation of liability

To the maximum extent permitted by law, Your Song Gift and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or opportunities arising from the Service or an Output.

To the maximum extent permitted by law, our total aggregate liability for claims relating to the Service will not exceed the amount you paid to Your Song Gift in the 12 months before the event giving rise to the claim. These limits do not apply where liability cannot be limited by law.

13. General terms

These Terms and the Privacy Policy form the agreement between you and Your Song Gift concerning the Service. If a provision is unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, merger, acquisition, or sale of the Service.

Applicable law and any mandatory consumer forum rules govern disputes. Before starting a formal claim, please use our Contact page or email contact@yoursonggift.net and allow us a reasonable opportunity to investigate and resolve it, unless applicable law permits you to proceed immediately.

We may update these Terms as the Service, providers, or law changes. For a material change, we will provide at least 14 days' advance notice through the Service or your registered email unless an earlier change is required for legal, security, or fraud-prevention reasons. Continued use after the new effective date means you accept the updated Terms.

14. Contact

Our monitored contact channels for account, billing, legal, privacy, security, and rights questions are the Your Song Gift Contact page and contact@yoursonggift.net. Formal refund requests must use Contact → Request a refund. Payment, duplicate-charge, missing-credit, and refund requests are acknowledged within one business day; other support requests are acknowledged within two business days.